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Support I will provide as much email support as I can to users of Hansen's TEC-BASE, but I am a full time K-12 technology director and in most situations will not be able to provide phone support. There is no one method of implementing TEC-BASE; each school or business environment has its own unique characteristics, opportunities, and restrictions. I believe the best support will come from sharing ideas and strategies with other users. Thus, I will be setting up a mailing list or discussion forum on this Website for users to share strategies and questions, and I plan to be an active member of these ongoing discussions. You can send support-related questions to tecbase@hansensolutions.com. On a case-by-case basis and for an hourly fee, I may be available for custom development and implementation work. Contact me if you are interested. Help Documents |